Back Again
Aug. 26th, 2007 08:20 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
lucoSo, I'm home from the con and I am exhausted. Overall it was wonderful, but the first day, was hellish and thus I have the share the Hotel Incident. If anyone has worked at a hotel, or has dealt with hotels often, maybe you can tell me if this is a normal mistake...
Noon: We meet in the lobby to get our hotel rooms. We booked three rooms, two beds in each. Only one of them was ready. Okay, we understand things take time and dropped off all the bags in one room and went to get our badges.
1:00: We have our badges and check on our room. They say just a little longer so we go to the dealers room and look around.
2:00: Rooms still aren't ready. They tell us to come back at 5:00. We're really getting annoyed, but we're also hungry so after glaring at them we take off for supper.
6:00: Are rooms are still not ready. Megs (who is in charge of our group) starts getting REALLY upset. So they look through the computer and finally give us keys to two rooms. One is empty...the other is not. We complain again and it seems they let someone else book our room.
7:00: They've given us another third room to try. We go up...it's been given to someone else again. We're ready to kill someone at this point.
8:30: The manager has finally given us a deal. He's giving us a premier suite for the third room with the discounted price he later gives our other rooms, with free breakfast for us and all rooms half off. We tell him if that suite is occupied, there will be hell. he doesn't complain and personally walks us up to the suite.
It's empty. We finally have our third room almost 9 hours later. And the con is closed by now. They're all in bad moods, I'm just happy I'm part of the group in the suite (since it was booked under my name) and damn was that suite nice. Our robes were so soft, our bathroom was HUGE! The beds were amazing and there were hardwood floors and carpets and gorgeous chairs, with a tv and DVD and free internet and cable and just yeah....
Also, everything in there was free for us ^____^ So, even though it was a hellish day, I was happy.
They were not and kept giving the hotel staff a hard time. I didn't and therefore they adored me >_> I was also the only one who tipped and thus. . .I was spoiled ^^; It also was really cool to flash the VIP card and get immediate service although I didn't abuse it.
So, it was interesting. But is normal for mess-ups like that to happen? I'm still not use to hotels so...
Oh and my camera didn't make it to the Con ;__; But luckily everyone will be emailing me pics so all will be good. And, I met up with my Zoro on the second day *_____* We chatted and kept getting stopped for pics (I was a Bleach Bunny with a Bunny Captain and he was Skypeia Zoro who would always pose with three swords out) And people kept wanting him to pose in random acts of violence. I think he cut off 6 people's heads. Stabbed three and mutilated a few others O__o; But that is what people wanted. But to do that, I had to hold his bag. Which was fine except when he had to leave with his friends, I still has his bag which I didn't realize till that evening >_> Found him again in the masquerade line (which was awesome) and ended up sitting behind his group as well ^___^
The masquerade was kickass as well! Especially the Reboot group! They were gorgeous *_______* I will see if I can find some videos of the really good skits and costumes, they were amazing!
But getting back to other events. . .I spent all of today with Zoro ^____^ And I went to apologize to my friends for ignoring them, (because when i was with him I was mainly focused on him) but they just laughed and said it was cute to finally see me all happy and chatty with a guy ^^; They also approved of him which was cool and yeah >_>
He also wants to take me to see Stardust at some point! So I think I've been asked out on a date! And it was really cool to see that he did match up to what i remember from Anime north and that I still reacted the same.
I'm still grinning and looking like an idiot but i don't care.
I'm also exhausted so i hope this makes sense. I'll catch up with everything else later >_> Loves you guys!
Noon: We meet in the lobby to get our hotel rooms. We booked three rooms, two beds in each. Only one of them was ready. Okay, we understand things take time and dropped off all the bags in one room and went to get our badges.
1:00: We have our badges and check on our room. They say just a little longer so we go to the dealers room and look around.
2:00: Rooms still aren't ready. They tell us to come back at 5:00. We're really getting annoyed, but we're also hungry so after glaring at them we take off for supper.
6:00: Are rooms are still not ready. Megs (who is in charge of our group) starts getting REALLY upset. So they look through the computer and finally give us keys to two rooms. One is empty...the other is not. We complain again and it seems they let someone else book our room.
7:00: They've given us another third room to try. We go up...it's been given to someone else again. We're ready to kill someone at this point.
8:30: The manager has finally given us a deal. He's giving us a premier suite for the third room with the discounted price he later gives our other rooms, with free breakfast for us and all rooms half off. We tell him if that suite is occupied, there will be hell. he doesn't complain and personally walks us up to the suite.
It's empty. We finally have our third room almost 9 hours later. And the con is closed by now. They're all in bad moods, I'm just happy I'm part of the group in the suite (since it was booked under my name) and damn was that suite nice. Our robes were so soft, our bathroom was HUGE! The beds were amazing and there were hardwood floors and carpets and gorgeous chairs, with a tv and DVD and free internet and cable and just yeah....
Also, everything in there was free for us ^____^ So, even though it was a hellish day, I was happy.
They were not and kept giving the hotel staff a hard time. I didn't and therefore they adored me >_> I was also the only one who tipped and thus. . .I was spoiled ^^; It also was really cool to flash the VIP card and get immediate service although I didn't abuse it.
So, it was interesting. But is normal for mess-ups like that to happen? I'm still not use to hotels so...
Oh and my camera didn't make it to the Con ;__; But luckily everyone will be emailing me pics so all will be good. And, I met up with my Zoro on the second day *_____* We chatted and kept getting stopped for pics (I was a Bleach Bunny with a Bunny Captain and he was Skypeia Zoro who would always pose with three swords out) And people kept wanting him to pose in random acts of violence. I think he cut off 6 people's heads. Stabbed three and mutilated a few others O__o; But that is what people wanted. But to do that, I had to hold his bag. Which was fine except when he had to leave with his friends, I still has his bag which I didn't realize till that evening >_> Found him again in the masquerade line (which was awesome) and ended up sitting behind his group as well ^___^
The masquerade was kickass as well! Especially the Reboot group! They were gorgeous *_______* I will see if I can find some videos of the really good skits and costumes, they were amazing!
But getting back to other events. . .I spent all of today with Zoro ^____^ And I went to apologize to my friends for ignoring them, (because when i was with him I was mainly focused on him) but they just laughed and said it was cute to finally see me all happy and chatty with a guy ^^; They also approved of him which was cool and yeah >_>
He also wants to take me to see Stardust at some point! So I think I've been asked out on a date! And it was really cool to see that he did match up to what i remember from Anime north and that I still reacted the same.
I'm still grinning and looking like an idiot but i don't care.
I'm also exhausted so i hope this makes sense. I'll catch up with everything else later >_> Loves you guys!
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no subject
Date: 2007-08-27 01:18 am (UTC)As to the hotel question: No it does not always happen, and this is why you got the exec suite and all your expenses comped. When the hotel screws up as badly as they did, they should do things like this. It is good that you kept to your guns on them. Because things like this do happen when a hotel is over-booked, which can happen when there is a big convention.
However, your people were very wrong to keep taking it out on the hotel staff. First of all, it was a mistake. How would they like to blamed for something that was an accident? Second, the people they harrassed probably didn't even know about the check-in problem, and they have to deal with several hundred other guests besides your party. Third, they themselves are in a large group of hotel guests who a)do not act well, b)do not TIP well, and c)do not know how to do hotels well. To the hotel, they just made themselves part of a large group of annoying customers.
You, however, were doing the right thing to tip and be nice. Being polite and thankful, and being willing to tip puts you in the small group of guests that they enjoy dealing with. You've guaranteed yourself that the next time you show up with a reservation, you will be treated nicely by everyone.
Welcome home! I'm glad you're happy! *hugs*
no subject
Date: 2007-08-27 07:45 pm (UTC)But with the hotel...it was annoying, but we got our rooms in the end and the staff was nice to me so I would have felt bad if i didn't tip >_> I mean when i first arrived (just before talking to you) they helped bring my bag into the lobby and got me a drink and some ice for my arm, and later on Saturday one of the staff members stopped to help me wrap it up again and they even bought me benadryl when i had a minor allergic reaction to their shampoo and conditioner (it had almond oil) so they were good. I'm just sad that I was a part of the group that was rude to them >_>;
Anyways, am home again and working on packing for school! i move in Thursday!